![]() Reconnect your barcode scanner or Android device to QuickBooks. This device isn’t linked to the company anymore. Check your network settings and try again.Ĭheck that you are connected to the Internet. ![]() Make sure the item you’ve selected matches the item in your picklist. The item you scanned isn’t in your picklist. No and continue with a partially filled status for that item.Yes and continue picking the required number of items.Do you want to continue picking this item? Make sure you have the correct number of serial numbers for the items picked. This is due to a mismatch between the number of serial numbers you provided and the quantity picked. ![]() Quantity picked exceeds quantity assigned.Įdit the quantity at the top of the information screen for the item or when prompted. If you have tried a few times already, contact QuickBooks support. Contact us to request a new passcode.Ĭheck your Internet connection on both your device and your machine and then try again. The passcode you are using has expired and you will need a new one. Contact QuickBooks to request a new passcode for this company file. Connect the app to QuickBooks again using the steps above. Somebody may have removed the scanner from the company file. ![]() QuickBooks is no longer linked to this device. If you continue to have a problem, contact QuickBooks support. Try to connecting again and select Allow when prompted to connect the device. This is most likely due to the device being removed, or because you selected Deny when prompted to connect. QuickBooks is not allowing this device to link. Check your Internet connection on both your phone and your machine then try again. The app had difficulty making a connection to QuickBooks. ![]() Make sure you did not include any extra characters or spaces and then enter your passcode again. Check your password and try again.Ĭheck that the passcode you entered matches the passcode that QuickBooks provided. If you encounter this message on your device. ![]()
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